We value the relationships we build with our customers and believe this should not stop once the product is delivered. We believe that the best people to support our seats, both technically and for spare parts supply, is the company who designed and manufactured it. To deliver on the promises we make to our customers, we manage our own product support and aftermarket spares supply through our in-house Aftersales Team.

Managing our own aftermarket product support through our dedicated product team — alongside stocks of the most common spare parts in various global locations for immediate dispatch — we’re able to provide minimal downtime and disruption for any airline when resolving enquiries at every level.

Mirus customers also have full access to our online portal, to view and download technical documents relating to their seats.