Lead Engineer – Production & Product Support

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LOCATION: Hingham, Norfolk (NR9) – Office based role
DEPARTMENT: Engineering / Applications
SALARY: Competitive
TYPE: Full time/permanent - 38 hours per week (Mon – Thurs: 8hrs/ Fri: 6 hrs – finish early)

About the role

As our Lead Engineer of Production and Product Support, you will provide technical assistance and direction to the Mirus Production and Supply Chain teams, as well as our external customers.  The role will include diagnosing problems and finding solutions to issues found by our suppliers, production and our customers.

Supporting our customers with any technical support and information required, including problem solving, finding fixes to issues found with the seat in the field, and working out how to implement these solutions to minimise impact to the business and the airline, you will  lead a team of engineers, providing technical supervision, guidance, and coordination to efficiently deliver multiple engineering tasks and projects, ensuring they adhere to required timings, specification, budget, product cost, weight, and quality.

In your role as our Lead Engineer – Production & Product Support, you will:

  • Lead a small team of engineers, providing technical assistance to the Mirus production and supply chain teams.
  • Lead the activities to solve technical problems arising from problems on the shop floor or in the field.
  • Create technical documentation (concessions, permits, service bulletins) where appropriate to allow deviations to approved design data.
  • Create, manage, execute and approve Engineering changes and ensure KPI targets are met for timely closeout.
  • Act as a technical decision maker for acceptance or rejection of concessions, permits and engineering changes.
  • Provide technical guidance and co-ordination to the design team and to have technical sign off of engineering changes and design releases generated within your team.
  • Define, drive, plan, monitor, and control the engineering support team output to ensure achievement of the defined schedule and specification.
  • Act as a senior member of the engineering team, championing best practice, developing less experienced colleagues and providing effective support to your engineering manager, deputising when required.
  • Support the engineering management team in identifying and implementing improvements to engineering processes systems and tools to maximise the efficiency, quality of output and agility of the engineering team.
  • Work by best practice of modular assembly build and configuration is followed to ensure the team maximise productivity, quality of output and agility to customise the baseline product.
  • Support the Mirus Supply Chain and Quality teams to aid suppliers to deliver to the required quality and specification.
  • Continually drive the design towards DFM (design for manufacture) and DFA (design for assembly).
  • Provide support in the checking and approval of peers’ designs and drawings using the PDM drawing approval process.
  • Liaise with certification, test and stress teams to ensure designs meet the structural and aircraft airworthiness requirements.

About you

To help Mirus continue our journey of growth, you will bring your expertise within a Engineering Production & Product Support capacity, a passion for innovation, problem solving abilities and drive for operational excellence along with the following skills, experience, qualifications and attributes:

  • A Mechanical Engineering Degree (or equivalent).
  • Proficient user of CAD and PDM systems with experience of best practice modelling and drawing techniques including G, D&T.
  • Experience of working on mechanical product delivery programmes in a design, and manufacturing/production environment.
  • Demonstrable experience in planning and executing complex activities.
  • Experience of developing and implementing best practice methodologies.
  • Ability to apply good technical & commercial judgement, supported where necessary by your line manager.
  • Ability to deal with ambiguity and uncertainty, and to identify the “route-through” to delivery.
  • Diligent, enthusiastic, and driven, with an excellent work ethic, and a “can do” attitude.
  • Highly adaptable and capable of making decisions in a fast and pressured environment.
  • Resilient and determined to overcome obstacles to project completion.


  • Solidworks and PDM experience
  • Experience of delivering aircraft interiors product that is compliant to the airframe spec and CAA, EASA & FAA regulatory requirements.

Personal skills / attributes:

  • Exceptional problem-solving skills and the ability to propose innovative ideas.
  • Excellent communication skills, both verbal and written.
  • Excellent planning and organisational skills.
  • Good personal time management and comfortable working to deadlines.

Eligible to work in the UK and ability to work flexible and sometime extended hours.

We really want to hear from you, so don’t miss your opportunity to join our community of passionate and exceptional people who challenge the accepted norm! Once you apply, your CV will be held on our central database.  Please do let us know if you do not wish for us to retain your details.  If your application is successful, you will be contacted in due course.

If you’re ready to take the next step in your career and be a part of a company that values your skills and contributions, we encourage you to apply for our Lead Engineer – Production & Product Support position.  Come on a journey with us and be part of shaping the future of production excellence!

Please kindly note, at this moment in time we are respectfully not engaging with any agencies for our roles.

About the company

Founded in 2015, Mirus Aircraft Seating Ltd has grown rapidly to become a leading aircraft seating OEM, with operations in the UK, Malaysia and China.   We seek excellence at every step, from conception to delivery and beyond.


“Excellence is to do a common thing in an uncommon way, by those who dare to challenge the accepted norm.”

Ben McGuire, Chief Executive Officer

We believe form, function, innovation, sustainability, and the best possible passenger experience are all mutual cornerstones of success when putting pen to paper on a new design and delivering to our airline customers.

Along with our proven record of delivering large and small scale OEM and airline retrofit programs to some of the biggest names in the industry, we are committed to bringing the highest quality seating and unparalleled service to our customers.

Our benefits

We offer some fantastic benefits including:

  • Enhanced Pension – up to 8% contribution (4% Employee/ 4% Employer)
  • 25 days holiday + bank holidays
  • An additional day off on or around your birthday
  • Christmas shut down
  • Refer a friend scheme
  • Long Service Award
  • Agile working – flexibility around start and finish times in line with our policy
  • Early finish on a Friday
  • Training and development – Support, coaching and guidance from a team of industry leading renowned specialists
  • Generous Family Friendly Benefits
  • Company Sick Pay Scheme
  • SimplyHealth – helps cover every day healthcare costs such as eye tests and dental check-ups, as well as providing mental health support and access to GP services
  • Social events throughout the year
  • Free on-site parking
Apply now

At Mirus, we’re committed to creating a welcoming environment for all applicants. If you require any reasonable adjustments during your interview process, please let us know.