Lead Engineer – Production & Product Support

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LOCATION: Hingham, Norfolk (NR9) – Office based role
DEPARTMENT: Engineering, Applications
SALARY: Competitive
HOURS: Full time/permanent - 37 hours per week (Mon – Thurs: 8hrs/ Fri: 5 hrs – finish early)

About the role

As the Lead Engineer of Production and Product Support, you will play a key role within the Applications Engineering team, providing expert technical guidance to both our Production and Supply Chain teams, and external customers.

Your responsibilities will include diagnosing and resolving issues identified by suppliers, production teams, and customers. You will lead efforts to develop and implement effective solutions that minimize disruption to the business and airline operations and offer technical supervision, mentorship, and coordination across multiple engineering tasks and projects supporting the future growth of the team. You’ll ensure all deliverables meet required specifications, timelines, budgets, quality standards, including product cost and weight targets.

Additionally, you will act as a primary technical contact for customer support, delivering timely and accurate information, troubleshooting field issues, and driving continuous improvement in product performance and reliability.

In your role as our Lead Engineer – Production & Product Support, you will:

Team Leadership & Technical Support

  • Acting as a senior technical authority, making decisions on concessions, permits, and engineering changes
  • Support the Applications Team of engineers, providing technical assistance
  • Champion engineering best practices and mentor junior engineers

Problem Solving & Issue Resolution

  • Lead root cause analysis and resolution of technical issues arising on the shop floor or in the field
  • Liaise with suppliers to ensure delivery to required quality and specification standards
  • Drive continuous improvement in design for manufacture (DFM) and design for assembly (DFA)

Engineering Documentation & Change Management

  • Create and approve technical documentation including concessions, permits, and service bulletins
  • Manage and execute engineering changes, ensuring timely closeout and adherence to KPIs
  • Provide technical sign-off for engineering changes and design releases within the team

Project Planning & Coordination

  • Define, plan, and monitor engineering support team outputs to meet schedules and specifications
  • Coordinate with design, certification, test, and stress teams to ensure compliance with structural and airworthiness requirements

Process Improvement & Quality Assurance

  • Support the engineering management team in improving processes, systems, and tools to enhance efficiency and agility
  • Promote modular assembly build and configuration practices to optimise productivity and customisation
  • Review and approve peer designs and drawings using the PDM drawing approval process

 

About you

To support Mirus on our continued journey of growth, you’ll bring proven expertise in Engineering Production & Product Support, a passion for innovation, willing to get stuck in with a strong drive for operational excellence. You’ll be a natural problem solver, able to thrive in a dynamic environment, and demonstrate the following skills, experience, and attributes:

  • A degree in Mechanical Engineering (or equivalent qualification)
  • Proficiency in CAD and PDM systems, with a solid understanding of best practice modelling and drawing techniques, including Geometric Dimensioning & Tolerancing (GD&T)
  • Experience delivering mechanical products in both design and manufacturing/production environments
  • Demonstrated ability to plan and execute engineering activities effectively
  • A track record of developing and applying best practice methodologies
  • Confidence in navigating ambiguity and identifying clear paths to delivery

Desirable:

  • Solidworks and PDM experience
  • Experience of delivering aircraft interiors product that is compliant to the airframe spec and CAA, EASA & FAA regulatory requirements. Or experience in a comparable industry

 Personal skills / attributes:

To thrive in this role, you’ll demonstrate:

  • Exceptional problem-solving skills, with the ability to propose innovative and practical solutions
  • Excellent communication skills—both verbal and written—with the ability to convey complex technical information clearly
  • Strong planning and organisational abilities, with a structured approach to managing tasks and priorities
  • Diligent, enthusiastic, and driven, with a proactive mindset and a “can-do” attitude

Flexibility to work extended hours when required, willingness to travel to customer locations as required, and eligibility to work in the UK.

We really want to hear from you, so don’t miss your opportunity to join our community of passionate and exceptional people who challenge the accepted norm! Once you apply, your CV will be held on our central database.  Please do let us know if you do not wish for us to retain your details.  If your application is successful, you will be contacted in due course.

If you’re ready to take the next step in your career and be a part of a company that values your skills and contributions, we encourage you to apply for our Lead Engineer – Production & Product Support position.  Come on a journey with us and be part of shaping the future of Mirus!

 Please kindly note, at this moment in time we are respectfully not engaging with any agencies for our roles.

ABOUT THE COMPANY

Founded in 2015, Mirus Aircraft Seating Ltd has grown rapidly to become a leading aircraft seating OEM, with operations in the UK, Malaysia and China.   We seek excellence at every step, from conception to delivery and beyond.

 

“Excellence is to do a common thing in an uncommon way, by those who dare to challenge the accepted norm.”

Ben McGuire, Chief Executive Officer

We believe form, function, innovation, sustainability, and the best possible passenger experience are all mutual cornerstones of success when putting pen to paper on a new design and delivering to our airline customers.

Along with our proven record of delivering large and small scale OEM and airline retrofit programs to some of the biggest names in the industry, we are committed to bringing the highest quality seating and unparalleled service to our customers.

ABOUT OUR BENEFITS

We offer some fantastic benefits including:

    • Enhanced company pension. Up to 8% contribution (4% employee/ 4% employer)
    • 25 days annual leave with an additional day off on your birthday, plus bank holidays
    • Option to buy one week’s additional annual leave each year
    • Agile working. Flexible start and finish
    • Early finish on a Friday
    • Full company Christmas shut down
    • Training and development
    • Generous family friendly benefits
    • SimplyHealth (covers opticians, dental and GP)
    • Events planned throughout the year
    • Refer a friend scheme
    • Long service award
Apply now

At Mirus, we’re committed to creating a welcoming environment for all applicants. If you require any reasonable adjustments during your interview process, please let us know.