Quality & Compliance Manager

As our Quality and Compliance Manager you will be responsible for ensuring that the quality management system, certifications, approvals and business objectives are aligned with the needs and expectations of our customers and external parties, providing strategic direction, leadership and support to various areas of the business, fostering a culture of quality and continuous improvement. Utilizing your extensive knowledge and experience of quality management principles, methods, and tools to collaborate and facilitate across functions, you will work within business and regulatory guidelines, being responsible for making key decisions along with providing directional and influential assistance for our products and services, ensuring success whilst dealing with complex and changing requirements in an exciting time of growth.

• Ensures compliance by managing Company approvals, both Mirus Aircraft Seating and Mirus Testing Services, making sure the Company complies with standards and regulations i.e. AS9100, ISO 17025, Part 21 G and Part O. among others.
• Lead and guide the Quality function.
• Communicate with all external bodies/Customers on quality and/or regulatory issues.
• Be responsible for interacting with internal and external stakeholders on quality matters, both Design and Test.
• Manage and improve Mirus’ Quality Management System, helping the business achieve and maintain the expected levels of performance and Customer requirements e.g. APQP, PFMEA.
• Review and translate customer requirements into operational procedures, for Seating and Testing.
• Support NPD programs, design and contract reviews to make sure Quality deliverables are achieved and processes are continuously improved.
• Create and implement audit schedules against required standards, checking requirements are met and report relevant improvements.
• Manage and facilitate responses to non-conformances and to investigate until robust corrective actions and countermeasures are implemented to prevent reoccurrence of root cause, using analytical and collaborative problem-solving tools and techniques.
• Drive the effective and efficient resolution of all quality issues by promoting and facilitating dynamic cross functional structured problem-solving methods and techniques i.e. QRQC, 8-D, FMEA, RCCA.
• Make sure FAIs are completed in a timely manner, ensuring accurate records and documentation.

To help Mirus continue our journey of growth, you will bring strong expertise in quality, compliance and continuous improvement, together with a passion for problem-solving and a drive for operational excellence. You will play a key role in ensuring Mirus maintains the highest standards of quality and regulatory compliance as we continue to grow and scale our operations. To be successful in this role, you will bring the following skills, experience, qualifications and attributes:

• A degree level or equivalent, desirable in business and/or technical disciplines.
• Strong experience in working with Quality Management Systems within the aerospace industry.
• Comprehensive understanding of ISO9001, AS9102, AS9100, ISO17025, CAA Part 21G & J and Defense/Aerospace.
• Proven leadership of a Quality department with in-depth knowledge and understanding of quality management systems and associated regulatory frameworks preferably within the Commercial Aerospace markets or a similar highly regulated manufacturing environment.
• A Form 4 post holder, under CAA or EASA previously.
• Demonstrable success in implementing and leading change using Lean / Quality tools within a manufacturing environment.
• Knowledge of Continuous Improvement Techniques.
• The ability to create process mapping and creation of standard work / operating procedures, processes and policies.
• Personal leadership and facilitation in the deployment of quality tools.

Desirable:

• IRCA Lead Auditor.
• Lean Six Sigma, Green Belt or equivalent.

 Personal skills / attributes:

• High integrity and commitment to quality and compliance.
• Proactive and solutions-focused, with a continuous improvement mindset.
• Strong communicator and influencer, confident to challenge constructively.
• Collaborative and approachable, able to build relationships across all levels.
• Accountable and resilient, with the drive to see actions through to completion.
• Pragmatic and adaptable, able to balance compliance with operational needs.
• Analytical and detail-oriented, with a strong focus on root cause and sustainable solutions.
• Confident leader, able to promote a positive quality culture across Mirus.

 We are looking for candidates who have a high level of personal accountability with a strong bias for action, who embraces Mirus’ core values. Please kindly note, this position may require travel and the individual must hold a current passport and be willing to undertake short and long-haul travel on an as required basis.

Be eligible to work in the UK, comfortable commuting or being based in Hingham, Norfolk and work flexible hours required.

We really want to hear from you, so don’t miss your opportunity to join our community of passionate and exceptional people who challenge the accepted norm! Once you apply, your CV will be held on our central database.  Please do let us know if you do not wish for us to retain your details.  If your application is successful, you will be contacted in due course.

If you’re ready to take the next step in your career and be a part of a company that values your skills and contributions, we encourage you to apply for our Quality & Compliance Manager position.  Come on a journey with us and be part of making a positive and impactful difference! 

Please kindly note, at this moment in time we are respectfully not engaging with any agencies for our roles.

Founded in 2015, Mirus Aircraft Seating Ltd has grown rapidly to become a leading aircraft seating OEM, with operations in the UK, Malaysia and China.   We seek excellence at every step, from conception to delivery and beyond.

We believe form, function, innovation, sustainability, and the best possible passenger experience are all mutual cornerstones of success when putting pen to paper on a new design and delivering to our airline customers.

Along with our proven record of delivering large and small scale OEM and airline retrofit programs to some of the biggest names in the industry, we are committed to bringing the highest quality seating and unparalleled service to our customers.

We offer some fantastic benefits including:

• • Enhanced company pension. Up to 8% contribution (4% employee/ 4% employer)
  • 25 days annual leave with an additional day off on your birthday, plus bank holidays
  • Option to buy one week’s additional annual leave each year
  • Agile working. Flexible start and finish
  • Early finish on a Friday
  • Full company Christmas shut down
  • Training and development
  • Generous family friendly benefits
  • SimplyHealth (covers opticians, dental and GP)
  • Events planned throughout the year
  • Refer a friend scheme
  • Long service award