Senior Quality Engineer
LOCATION: Hingham, Norfolk (NR9) – Office based role
DEPARTMENT: Quality
SALARY: Competitive
HOURS: Full time/permanent - 38 hours per week (Mon – Thurs: 8hrs/ Fri: 6 hrs – finish early)
ABOUT THE ROLE
As our Senior Quality Engineer you will assist with the development and implementation of quality system continuous improvement activities that help ensure compliance to relevant regulations and standards. You will support, maintain, and generate documents in accordance with such regulations and standards, whilst providing independent monitoring and as applicable, act as a delegate for the Quality and Compliance manager.
You will also lead the use of structured problem-solving tools and risk management techniques to address non-conformances across the spectrum and use analytics to identify improvement opportunities and lead to resolution, aiming to prevent errors, reduce variation, and enhance customer satisfaction.
In your role as our Senior Quality Engineer, you will
- Deputize and delegate for the quality manager as required.
- Support quality teams operational deployment and its effectiveness in execution of day to day activities and to coach the application of Quality tools and techniques
- Promote and raise awareness of our quality system while fostering a culture of continuous improvement and process discipline within a just culture.
- Represent MIRUS and/or quality departments as quality focal in customer or project meetings.
- Support the development, implementation and maintenance of the management systems through-out the organization to meet legislative / regulatory requirements, the needs of customers, the business and its stakeholders
- Establish and maintain the quality manuals, expositions, procedures and processes for compliance to aerospace standards and regulations.
- Lead, compile, assist and maintain documents, including quality plans, PFMEAs, flow charts, AS9102 first article inspection reports and work instructions.
- Establish and maintain the internal audit/surveillance program commensurate to our approvals and certifications and ensure that any weaknesses identified are rectified and processes improved as appropriate.
- Monitor the QMS to ensure its continuing suitability, adequacy and effectiveness, conducting periodic reviews with the functional owners, ensuring the update of procedures and processes.
- Investigate and manage non-conformances / occurrence reports and lead root cause analysis investigation and route cause corrective actions to resolution using structured problem solving techniques.
- Manage customer quality issues and customer surveillance audits
- Ensure the collection quality performance data and its analysis to identify corrective or improvement action.
- Lead improvement or corrective actions, facilitating cross functional work groups as required to achieve success.
- Monitor and report quality and or business performance against agreed KPIs.
- Manage the facilitation of NC, RCCA or improvement activities across the business functions.
- Perform any other activities necessary to ensure the quality department achieves its deliverables and objectives.
ABOUT YOU
To help Mirus continue our journey of growth, you will bring your expertise within a Quality Engineering capacity, a passion for innovation, problem solving abilities and drive for operational excellence along with the following skills, experience, qualifications and attributes:
- Degree level or higher, desirable in business and/or technical disciplines.
- Extensive experience of ISO9001, AS9102, AS9100, ISO17025, CAA Part 21G & J and Defense/Aerospace Quality Standards and requirements.
- A minimum of five years’ experience in quality assurance roles, within an aerospace, automotive or similar highly regulated manufacturing environment
- In-depth knowledge and understanding of quality management systems and associated regulatory frameworks
- Demonstrable experience using Lean / Quality tools (Inc.. 8D methodology, FMEA, SPC, MSA, etc ) within a manufacturing environment.
- Knowledge of Continuous Improvement Techniques.
- Process mapping and creation of standard work / operating procedures and processes and policies.
- Able to read, understand and interpret engineering information
- Able to coach, mentor and communicate compliance requirements.
- Fully versed in the use and application of the full range of structured problem solving tools and techniques.
Desirable:
- Personal leadership and facilitation in the deployment of quality tools.
- Excellent report writing and verbal communication skills
- Development of personnel
Personal skills / attributes:
- High level of personal accountability and a strong bias for action.
- Embraces Mirus core values, ensuring it is a great place to work.
- Be highly self-motivated, able to work under own initiative, thrive in a challenging environment, be approachable and have a flexible attitude.
- Methodical and organized, with an ability to meet demanding deadlines.
- Enthusiastic with drive and high levels of self- motivation
- Be able to build good working relationships with colleagues and work as a team
- Eligible to work in the UK and ability to work flexible hours, as required.
This position may require travel and the individual must hold a current passport and be willing to undertake short and long haul travel on an as required basis.
Please kindly note, at this moment in time we are respectfully not engaging with any agencies for our roles.
ABOUT US
Founded in 2015, Mirus Aircraft Seating Ltd has grown rapidly to become a leading aircraft seating OEM, with operations in the UK, Malaysia and China. We seek excellence at every step, from conception to delivery and beyond.
“Excellence is to do a common thing in an uncommon way, by those who dare to challenge the accepted norm.”
Ben McGuire, Chief Executive Officer
We believe form, function, innovation, sustainability, and the best possible passenger experience are all mutual cornerstones of success when putting pen to paper on a new design and delivering to our airline customers.
Along with our proven record of delivering large and small scale OEM and airline retrofit programs to some of the biggest names in the industry, we are committed to bringing the highest quality seating and unparalleled service to our customers.
OUR BENEFITS
- Pension – up to 8% contribution (4% Employee/ 4% Employer)
- 25 days holiday + bank holidays
- An additional day off on or around your birthday
- Christmas shut down
- Refer a friend scheme
- Long Service Award
- Agile working – flexibility around start and finish times in line with our policy
- Early finish on a Friday
- Training and development – Support, coaching and guidance from a team of industry leading renowned specialists
- Generous Family Friendly Benefits
- Company Sick Pay Scheme
- SimplyHealth – helps cover every day healthcare costs such as eye tests and dental check ups, as well as providing mental health support and access to GP services
- Social events throughout the year
- Free on-site parking
At Mirus, we’re committed to creating a welcoming environment for all applicants. If you require any reasonable adjustments during your interview process, please let us know.